HD·01
Help Desk & On-Site Support
Fast, friendly technical support for your team — remote or in person — whenever something needs fixing, plus the day-to-day coordination that keeps your IT running smoothly.
Our Services
IT Solutions Built for Business
End-to-end technology services that secure your data, optimize your infrastructure, and empower your team.
05 Service Lines · Response Under 30 Min · Remote + On-Site · GTA-Wide Coverage
NW·02
Network & Server Management
Keep your servers, network, and everyday office hardware running reliably behind the scenes, so your team never has to think about it.
SEC·03
Cybersecurity
Protect your business from ransomware, phishing, and data breaches with proactive, ongoing security measures — not just a one-time fix.
BDR·04
Backup & Disaster Recovery
Make sure your business can recover quickly from hardware failure, ransomware, or accidental deletion — not just hope it never happens.
M365·05
Microsoft 365 Administration
Ongoing management of your Microsoft 365 environment so your team's everyday tools just work.
Service Tiers
Plans Built to Fit Your Business
Compare what's covered at each tier. Every plan is customized to your environment — contact us for a free, no-obligation quote.
Basic
Essential coverage for small teams just getting started with managed IT.
- Remote Support
- Network Monitoring basic
- Wi-Fi & Firewall Management
- Printer Support
- Cybersecurity
- Microsoft 365 Administration
- Backup & Disaster Recovery basic monitoring
- On-Site Support add-on, hourly
- Vendor Management
- New Employee Setup
Most Popular
Standard
Broader coverage and faster response for growing businesses.
- Remote Support
- Network Monitoring advanced, 24/7
- Wi-Fi & Firewall Management + tuning
- Printer Support
- Cybersecurity
- Microsoft 365 Administration
- Backup & Disaster Recovery full backup + tested recovery
- On-Site Support 2 visits/mo
- Vendor Management 1–2 vendors
- New Employee Setup standard onboarding
Premium
Priority, full-coverage IT for businesses that can't afford downtime.
- Remote Support
- Network Monitoring advanced, 24/7
- Wi-Fi & Firewall Management + optimization
- Printer Support
- Cybersecurity + advanced threat response
- Microsoft 365 Administration
- Backup & Disaster Recovery priority, faster recovery SLA
- On-Site Support unlimited, priority
- Vendor Management full management
- New Employee Setup same-day, full provisioning
- Included
- Limited coverage
- Available as an add-on
- Not included
Server Management is available on every plan as a per-device add-on. Need something bigger? Ask about our Enterprise tier, custom-built for larger or compliance-heavy environments.
Not Sure Where to Start?
Get a Free IT Assessment
We'll identify vulnerabilities, inefficiencies, and opportunities for growth — no obligation.